Hamza Masood

Experience

• 2023 - Present

  DevOps Engineer @ Camunda

  Dublin, Ireland - Remote

  Summary:

  • Develop Helm Charts to manage the Camunda 8 applications stack for our self-managed offering and provide third level support for customers for self-managed installation

  Responsibilities:

  • Introduced multiple operators in the CI in order to make processes more efficient
  • Developed helm chart configurations to connect to external Elasticsearch and OpenSearch
  • Generated Markdown from values.yaml to save time from not doing manual processes
  • Pioneered the multi-region setup of Camunda self-managed deployment
  • Simplified running Camunda Helm Chart on OpenShift
  • Made multiple contributions to the official documentation

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• 2022 - 2023

  Cloud Engineer @ Portworx Pure Storage

  Dublin, Ireland - Hybrid

  Responsibilities:

  • Created various internal Terraform automations to enable technical support engineers to quickly replicate customer environments and replicate issues.
  • Solved various customer issues relating to NFS, storage, kubernetes, and cloud technologies.
  • Supported various customers to install and deploy Portworx on their production environment to enable them to effectively use the produce.
  • Held multiple workshops and knowledge transfer sessions both internally and externally related to stateful kubernetes workloads
  • Set up various internal labs related to Portworx Disaster Recovery cluster replication, using async and sync data replication.

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• 2021 - 2022

  DevOps Engineer @ SAP Signavio Business Model Bridge

  Dublin, Ireland - Hybrid

  Responsibilities:

  • Designed and implemented the entire CI/CD pipeline using Jenkins for the developers to use.
  • Implemented various security policies that conform to SAP standards.
  • Implemented various OPA policies and other tools to aid deployment which in turn saved ~40% of development time.
  • Onboarded and mentored other team members. Gave talks to wider SAP Signavio on our CI/CD pipeline and devops practices.
  • Automated the provisioning of multitenancy provider accounts in SAP BTP and deployed using containers on Kubernetes.
  • Spearheaded the Agile DevOps design, development, testing, and release of 30 new microservices.
  • Implemented various observability tools for logging, metrics and tracing to help developers debug problems that customers were facing. (Prometheus, Dynatrace, Loki, Grafana, Jaeger).
  • Led incident response and provided hands-on troubleshooting during service interruptions.

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• 2020 - 2021

  Full Stack Software Engineer @ SAP

  Dublin, Ireland - Hybrid

  Responsibilities:

  • Developed and maintained microservices that were deployed on SAP Kyma.
  • Contributed to SAP Kyma CNCF closed source repository.
  • Contributed to SAP Cloud Application Programming model which enabled our team to develop cloud applications in an easier manner.
  • Developed various Grafana views created from in-house SAP Hana Prometheus exporter.
  • Developed and maintained a 7 step process to onboard new contract users to theirrespective teams. This process takes 30+ minutes to execute manually. It now takes less than 5 minutes with the new automation.
  • Developed and maintained 100% mastery of the Software Development Life Cycle (SDLC) and deployment pipeline
  • Analysis of operating systems, hardware capacity, database and SAP applications to ensure optimal performance.
  • Performed CQC service such as Go-live analysis
  • Development Lead for an Internal Quiz/Survey application developed using SAP UI5.

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